Social Impact

Financial Inclusion Education In Communities Employee Empowerment

Employee Empowerment

Being a diverse and inclusive company is an integral part of our success. We deliver on our strategic objectives thanks to our employees and their commitment to shared success.

We do business in line with our core values and business principles:

Ensuring a diverse and inclusive work environment.

Attracting, developing and retaining top talent

Developing our organisation to give employees meaningful work experiences.

Promoting diversity and equal opportunities

We are committed to ensuring inclusion and equal opportunities in our organisation. We do not tolerate discrimination on any grounds, – be it gender, marital status, sexual orientation, race, ethnic origin, nationality, age, disability, political or religious beliefs, or on any other grounds under the applicable local law.

Attracting, developing and retaining top talents

In developing and implementing our talent strategy, we focus on:

Attracting, developing and retaining highly qualified talents

Putting the right people in the right roles.

Ensuring alignment of our talent strategy with business objectives by analysing and anticipating business needs and gaps in required skills and competencies.

We have various programs to support talents by creating unique opportunities for personal and professional development

Since 2017 we have run Leaderator, a highly recognised student development programme in the local market. We enroll
talented undergraduates in the programme and involve them in ongoing projects to expose them to real-world work experience.
Leaderator participants are mentored by professionals at middle and senior

259

Students hired upon completion of the programme since 2017

1.2 %

Of hires still work ath the group

One of the biggest obstacles MSMEs face when they need access to finance is a lack of proper accounting.
We run an Accounting Development Programme to help such businesses implement proper accounting practices – enabling the Bank to access relevant financial information quickly for faster, more efficient decision-making. 2

260

Students hired upon completion of the programme since 2018

1.3 %

Of hires still work ath the group

Talent Development

Our people are critical to the enduring success of our organization and, over the past few years, we have implemented talent development strategies that have enables us to build a strong talent pipeline. Bank has number of programs and training sessions to support its people in their personal and professional development,

to view more please visit our Annual Report 2022.

Listening to Our Employees

We have a variety of communication channels to ensure we listen and consider different perspectives in decision-making and create better outcomes throughout the organization, including employee satisfaction and engagement surveys, and personal interviews. We also regularly engage with our employees through a number of channels:

Ongoing deep interviews with individual employees.
Team reviews.
Entry interviews.
Exit interviews.
Regular employee satisfaction surveys.
CEO vlog on Workplace
Employee Voice meetings with the Supervisory Board of BoG

We measure employee satisfaction, engagement and the effectiveness of our human capital development practices internally through surveys, including the eNPS survey and the Korn Ferry Employee Engagement survey.

to view more please visit our Annual Report 2022.